3 REASONS TO BUY FROM US:
1.We will provide a 365-day warranty for all products purchased at KTVLIGHTS！
2.We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
3.We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
SHIPPING AND DELIVERY
1. After placing the order, we will process your order within 1-2 working days
2. You will receive an email containing the order number and logistics information
3. Delivery time:
Delivery in the US: 7-14 days
European delivery time: 7-20 days
All other countries: 20-30 days
4. If you encounter any problems, please contact me via email: email@example.com.
1.The texture is great. The remote control is rechargeable. There are many ways to change. Monochrome, color, multiple parts can also be controlled at the same time
1. Light color: discoloration
2. Power supply: 3 x 18650 batteries (not included)
3. Multifunction: remote control
4. Working temperature: -30~80 degrees
5. The size of the collar vest is the average size of European adults. The size can be adjusted and stretched. The height range is 160-185 cm. The weight range is 50kg-90kg.
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
Ordering from KTVMALLS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
Free Shipping Worldwide
You will receive an email containing the order number and logistics information
US and Europe: 10-15 days
Other Regions: 15-20 days
Expedited can be sent to DHL, 3-7 days to arrive, the freight needs to be paid by yourself. Please contact us if necessary: firstname.lastname@example.org
1.Once the order is shipped, please allow 1-3 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status.
2.If you encounter any problems, please contact me via email: email@example.com.
PRIORITY INSURED SHIPPING
$4.99 (optional) with priority shipping, lost/damaged product, full reimbursement or replacement.
Refund and Return Policy
Our goal is to provide joyful shopping experiences for customers. If things don't go as planned, contact us and we will try to make things right for you.
You can place your request for a return or a refund within 30 days of the date of delivery. If for some reason, an item does not arrive, you need to place your refund request within 30 days of the most recent estimated date of delivery. We may request some evidence of the issue - typically just a photo/video or two.
Please email to firstname.lastname@example.org 3.for a return authorization number before sending any product back to our warehouse. Customers are responsible for their own return shipping costs. we suggest working with your local post office or preferred carrier to get a cost estimate.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed in 3-5 days, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds may only be issued to the credit or PayPal account used to make the original purchase.