3 REASONS TO BUY FROM US:
1.We will provide a 365-day warranty for all products purchased at KTVLIGHTS！
2.We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
3.We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
SHIPPING AND DELIVERY
1. After placing the order, we will process your order within 1-2 working days
2. You will receive an email containing the order number and logistics information
3. Delivery time:
Delivery in the US: 7-14 days
European delivery time: 7-20 days
All other countries: 20-30 days
4. If you encounter any problems, please contact me via email: firstname.lastname@example.org.
1.The texture is great. The remote control is rechargeable. There are many ways to change. Monochrome, color, multiple parts can also be controlled at the same time
1. Light color: discoloration
2. Power supply: 3 x 18650 batteries (not included)
3. Multifunction: remote control
4. Working temperature: -30~80 degrees
5. The size of the collar vest is the average size of European adults. The size can be adjusted and stretched. The height range is 160-185 cm. The weight range is 50kg-90kg.
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
Ordering from KTVMALLS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
Affected by Covid-19, there will be some delay on the delivery.
We offer free shipping worldwide
USA: 8-10 working days
Europe: 10-12 working days
Other countries: 15 working days
1. After the order is shipped, please wait 3-5 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually in transit with no package delays.
2.Global express inquiry:https://www.17track.net/zh-cn
2.If you encounter any problems, please contact me via email: email@example.com
PRIORITY INSURED SHIPPING
$4.99 (optional) with priority shipping, lost/damaged product, full reimbursement or replacement.
1.If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
2.Timing: we have a 30-days Return & Exchange Policy, from the day item was received.
3.For returns, please email firstname.lastname@example.org with the subject 'Returns' and include your order number, name and the reason for the return.
4.We appreciate your business, and will respond to your claims within 24 hours.