Your 100% satisfaction is important to us. We're so confident in our products that we offer a 30-day return and exchange policy:
1. If the product is damaged or defective when delivered - we provide a free replacement service.
2. Time: We have a 30-day return policy, calculated from the date of receipt of the item.
3. If it is not a quality problem that needs to be returned, the customer needs to bear the freight
4. For returns, please email service@ktvlights.com with the subject "Returns" and include your order number, name and reason for return.
5. Thank you for your business, we will respond to your claim within 24 hours.
Refund Policy
Free shipping
Free worldwide shipping and returns - including duties
WARRANTY POLICY
All products come with a 12-month warranty
30-DAY FREE TRIAL
30-day free trial, full refund if not satisfied
SECURE PAYMENT
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