Refund Policy

Your 100% satisfaction is important to us. We are so confident in our products, that we offer a 30-days Return & Exchange Policy:

1.If a product gets damaged or was faulty upon a delivery - we offer 100% refund.

2.Timing: we have a 30-days Return & Exchange Policy, from the day item was received.

3.For returns, please email service@ktvlights.com with the subject 'Returns' and include your order number, name and the reason for the return.

4.We appreciate your business, and will respond to your claims within 24 hours.