3 REASONS TO BUY FROM US:
1.We will provide a 365-day warranty for all products purchased at KTVLIGHTS！
2.We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
3.We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
SHIPPING AND DELIVERY
1. After placing the order, we will process your order within 1-2 working days
2. You will receive an email containing the order number and logistics information
3. Delivery time:10-14 days
4. If you encounter any problems, please contact me via email: service@ktvlights.com.
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
Ordering from KTVLIGHTS is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
FREQUENTLY ASKED QUESTIONS
hipment delivery time by destination:
US : 10 Days
Europe : 10-15 Days
All Other Countries: 15 - 20 Days
Yes, you will receive an email containing the order number and the logistics number after the order is sent.
For returns or refunds, please send an email to service@ktvmalls.com
Please indicate your order number and we will handle it for you.
You can enter your logistics tracking number in the order tracking section of our main menu to query logistics information. After placing the order, we will process your order within 24 hours, and the order number and logistics order number will be sent to your mailbox by mail.